Selling tickets on Pulse Map.
Guide for hosts using Pulse-native ticketing. Pre-launch content is intentionally short; sections expand as we onboard the first venues.
What do I need to start selling?
A claimed venue or host workspace, completed Stripe Connect Express onboarding (10-15 min, includes ID verification), and a published event. Once payouts are verified, you can toggle Sell tickets through Pulse on any event.
What's the fee?
Take rates publish with the full tier pricing at launch (lower at Iconic and Legend tiers). The fee covers payment processing, hosting, and analytics — no separate monthly platform fee for ticketing.
When do I get paid?
Stripe Connect runs a 2-3 day rolling payout schedule. Money lands in your business bank account automatically. You can view payouts in your host workspace.
How do I scan tickets at the door?
Open the Pulse app → your event → Open scanner. Point the camera at the buyer's QR code. The scanner works offline (pre-event bundle download) and shows live capacity ("47 / 200 checked in").
Refunds and chargebacks?
Issue refunds from the order detail in your workspace — the buyer's card is credited from your Stripe balance. Chargebacks are surfaced as alerts; you have 7 days to submit evidence. We provide templates for common dispute reasons.
Can I sell on Pulse AND another platform?
Per event, you pick one path: Pulse-native or external. We don't currently support selling the same event in both places — it creates inventory and refund-policy conflicts. Different events for the same host can use different paths.
Need a hand setting up?
We pair with the first venues directly. Reply within a few hours.
Email support@pulsemap.ca